1. Who is responsible for your information
Perthshire Cleaning LTD is the controller for personal information submitted through this website, including quote requests, contact messages, cookie choices and career applications.
For privacy questions, data rights requests or complaints, contact office@perthshirecleaning.com or call 07846 306266 or 01738 871552.
2. Information Perthshire Cleaning LTD collects
Perthshire Cleaning LTD may collect names, company names, email addresses, phone numbers, postcode or location details, service requirements, recruitment details, uploaded CV information and any other information submitted through public forms.
Basic technical data such as IP address, browser details, timestamps and request metadata may also be logged for security, diagnostics and abuse prevention.
3. How Perthshire Cleaning LTD uses that information
Data is used to review commercial cleaning enquiries, respond to contact requests, process recruitment submissions, manage follow-up communication and maintain necessary business records.
Perthshire Cleaning LTD may also use submitted information to clarify scope, arrange callbacks, review service fit, reduce duplicate requests and protect the site against misuse.
4. Legal basis
Quote and contact enquiries are processed to respond to your request, take steps before entering into a contract and pursue legitimate business interests in managing service enquiries and customer communication.
Recruitment applications are processed to assess suitability, communicate with candidates, take steps before entering into an employment or work arrangement and comply with legal obligations where relevant.
Essential cookies and security logs are processed for legitimate interests in operating a secure website. Optional analytics or marketing cookies are used only where a valid cookie choice allows them.
5. Recruitment Privacy Notice
When you apply through the careers page, Perthshire Cleaning LTD uses the information in your application and CV to assess your suitability, contact you about the role, arrange screening or interviews and manage recruitment decisions.
Career application records may include your name, contact details, location, experience, messages, CV file name, CV file type and the contents of any uploaded CV.
Recruitment information is not used for marketing and is not subject to solely automated decision-making. Please only include information relevant to your application and avoid unnecessary special-category information unless it is needed for recruitment or legal reasons.
If you are unsuccessful, recruitment records are normally kept for up to 6 months after the recruitment decision unless a longer period is needed to deal with a query, legal obligation or you ask Perthshire Cleaning LTD to keep your details for future opportunities. If you are successful, relevant information may become part of your employee or worker record.
Contact office@perthshirecleaning.com if you need to update or withdraw an application, ask for a copy of your recruitment information or request deletion where this applies.
6. Sharing and storage
Perthshire Cleaning LTD does not publish submitted personal data. Information may be shared only with trusted service providers involved in hosting, email delivery, recruitment handling, security or business communications where this is operationally necessary.
Submitted records are stored in secure business systems used to manage enquiries, candidate applications and customer communication, with access limited to authorised business use. Uploaded CVs are stored outside the public website asset folders and are available only to authorised staff involved in recruitment.
If a service provider stores or accesses information outside the UK, Perthshire Cleaning LTD will rely on appropriate safeguards where required.
7. Cookies and similar technologies
This site uses essential cookies or local storage where needed for security, form sessions, CSRF protection and saving cookie choices. These are necessary for the website to work reliably.
Optional analytics and marketing cookies or similar technologies stay off unless you allow them through Cookie Settings. You can reject optional cookies, accept them or change your choices later from the Cookie Settings link in the footer.
Cookie choice records may be logged with anonymised IP and browser hashes, page context, timestamp and preference values so Perthshire Cleaning LTD can evidence and respect visitor choices without storing raw visitor identity for that purpose.
8. WhatsApp Business and third-party messaging
If you choose to contact Perthshire Cleaning LTD through WhatsApp Business, the content you send is also subject to WhatsApp's own privacy terms and platform controls.
Perthshire Cleaning LTD may use WhatsApp messages, photos, voice notes or attachments only for enquiry handling, site clarification and follow-up communication related to your request.
9. Retention
Perthshire Cleaning LTD keeps data only for as long as reasonably necessary to manage enquiries, recruitment records, customer communication, operational follow-up and legal or administrative obligations.
General quote and contact enquiries are normally reviewed at least annually and may be kept for up to 24 months after the last meaningful activity unless they become part of an active customer, accounting, dispute or legal record.
Unsuccessful recruitment applications and CVs are normally kept for up to 6 months after the recruitment decision unless Perthshire Cleaning LTD needs a longer period for a query, legal obligation or agreed future-opportunity consideration.
Cookie consent records are normally kept for up to 12 months to evidence choices, maintain privacy controls and review website compliance. Security and diagnostic logs are kept only while needed for operational protection, troubleshooting and abuse prevention.
10. Your rights and complaints
Where applicable, you may request access to your data, correction of inaccurate information, deletion, restriction of processing, objection to processing, portability where relevant or an explanation of how submitted data is being used.
Requests and data protection complaints should be sent to office@perthshirecleaning.com with enough information to identify the relevant enquiry, application or cookie choice. Perthshire Cleaning LTD will review the issue, acknowledge data protection complaints within 30 days where required and respond without undue delay.
You also have the right to complain to the Information Commissioner's Office at ico.org.uk if you are unhappy with how your personal information has been handled.
11. Updates to this policy
Perthshire Cleaning LTD may update this policy as the website, enquiry channels, internal systems or legal requirements change.
The latest version will remain published on this page with the current effective date.